Refund Policy

Web Development Services:

Unless otherwise noted all web work including deposits are non-refundable. For ongoing clients we may offer the following if agreed to in advance: The client may halt work and request for a refund within ten days of the date of signing their website agreement by mailing a signed letter to the address found on our contact page. If client requests a refund within ten days of the date of signing their agreement they shall be liable to pay for all work completed and will be refunded the remaining balance of the initial payment if billable work has not exceeded a charge that would be greater than client’s initial payment. If client requests a refund after the ten days from the date of the signing of the agreement client is liable to pay for all work completed plus an additional 25% of any remaining balance that may still be due. Once project is complete no refunds will be issued.

 

Search Engine Optimization Services:

For one time services we offer no refunds. For reoccurring services we offer: Client may cancel their Search Engine Optimization services at any time by mailing a signed letter to the address found on our contact page. Client will not be entitled to a refund for any work already performed or for the current month of service. Any money paid in advance for future months of service outside of the current month may be refunded in full. Once a cancellation letter is received client will not be billed for an additional month of service once the current month expires and will still be entitled to all services paid for until that point. Client also understands that we cannot promise and make no guarantees, expressed or implied, as to how much website traffic or new business client can or will receive or what type of return on investment client will make due to many variables beyond our control such as demand for client’s product or service.

 

Hosting Services:

 

Client may cancel their hosting at any time by mailing a signed letter to the address found on our contact page. Client will not be entitled to a refund for any time our servers were in use by their website but is entitled to receive a refund for any hosting fees paid in advance. If client has paid in advance and cancels before their prepaid service expires their pre-paid discount will be revoked.

 

All Other Services:

 

All photography, video production, audio production, touch screen development, shall be paid either 100% up front or shall be paid in draws per the agreement with the client. No masters will be provided until all funds are paid. No refunds are offered for work already performed in rendering any other services clients contract us to perform. Any money paid for services not yet received will be refunded to client upon receipt of a signed letter to the address on our contact page.

Here is our security privacy policy for clients and their work and for transactions:

We understand and share your concern about the security and use of your private information. We want to assure you that we respect your privacy. This privacy policy discloses the privacy practices for TAImedia.net a website owned and operated by The Artist Incubator, LLC. This privacy policy applies solely to information collected by this website.

Your Personal Information

The Artist Incubator, LLC owns and manages all of the information collected on this site. We will not sell or rent this information, nor will we share it in ways that differ from what is disclosed in this statement without your consent. Customer information is considered to be an asset of The Artist Incubator, LLC and all subsidiary websites, and as such, may be transferred to another company as part of an acquisition of The Artist Incubator, LLC

The Artist Incubator, LLC provides a copywriting service. If you want to learn more about the products we offer, please go to www.ecopywriters.com for more information. If you make a purchase with any The Artist Incubator, LLC website, we will include you in our list to receive email updates about special offers, new products and services, and any information we believe will be relevant for our customers. We will never share the information you give us with any other company.

IP Addresses & Cookies

The Artist Incubator, LLC is firmly committed to your privacy. We use your IP address simply to help diagnose problems you may be experiencing on our website. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. We use this information for purposes such as improving our site based on customer preferences. If you set your browser to reject cookies, some of the features on this site may not work properly. Cookies are never used to store sensitive customer information such as names, addresses, passwords or credit card numbers.

External Links

This site may contain links to other websites. The Artist Incubator, LLC is not responsible for the privacy practices or the content of these websites.

Address Information

Our site uses an order form for you to request information, products and services. We collect your contact information including, but not limited to, street addresses, email addresses, phone numbers, and financial information. Where required, we also share this information with certain intermediaries strictly to process your order. Collected information is securely used to send information to you about your orders, about our company, for billing and/or to contact you when necessary.

Security

Our website, The Artist Incubator, LLC – www.taimultimedia.com, has security measures in place to protect the loss, misuse and alteration of the information that we collect. We utilize a firewall and use SSL encryption to keep this information secure.

Privacy Policy Changes

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our website. Those changes will go into effect on the date posted in the notice and will apply to all users of www.taimultimedia.com The Artist Incubator, LLC. The effective date of this revised Privacy Policy is as of April 10, 2013.

Thank you for visiting with us.